Privacy Policy

Embassy Capital Limited respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

DIFC Data Protection Law (DIFC Law no 5 of 2020) and DIFC Data Protection Regulations (hereafter referred to as the “Data Protection Law”).

Who We Are

  • The website www.embassy-capital.com is operated by Embassy Capital Limited a private company incorporated under the laws of Dubai International Financial Centre (“DIFC”), regulated by the Dubai Financial Services Authority (“DFSA”) and trading as “ECL” (“we”, “our” or “us”).
  • Where we use “our site” in this privacy notice, wemeanembassy-capital.com
  • Company Name: Embassy Capital Limited
  • Company Number: CL4071
  • Registered Office: Gate Village 6, Office 503 – DIFC, Dubai – UAE
  • Operating Country: DIFC, Dubai, United Arab Emirates

Information Collected

We collect your personal data in a number of ways, for example:

  • From the information you provide to us when you meet us;
  • From information about you provided to us by your company or an intermediary;
  • When you communicate with us by telephone, fax, email or other forms of electronic communication. In this respect, we may monitor, record and store any such communication;
  • When you complete (or we complete on your behalf) client on-boarding or application or other forms;
  • From your agents, advisers, intermediaries, and custodians of your assets; or
  • From publicly available sources or from third parties, most commonly where we need to conduct background checks about you.

Information We Get From Others

We may get information about you from other third-party sources. These other third-party sources will have their own applicable privacy notices, cookie notices and terms and conditions regarding the use of personal data and we do not accept any responsibility or liability for those notices, terms and conditions or the use of your personal data by those other third-party sources.

The Categories of Personal Data We Collect

We collect the following categories of personal data about you:

  • Your name and contact information such as your home or business address, email address and telephone number;
  • Biographical information which may confirm your identity including your date of birth, tax identification number and your passport number or national identity card details, country of domicile and/or your nationality;
  • Information relating to your financial situation such as income, expenditure, assets and liabilities, sources of wealth, as well as your bank account details;
  • Information about your knowledge and experience in the investment field;
  • An understanding of your goals and objectives in procuring our services;
  • Information about your employment, education, family or personal circumstances, and interests, where relevant; and
  • Information to assess whether you may represent a politically exposed person or financial crime risk.

Where Do We Get Your Information From?

  • We collect the information you provide to us directly.
  • We also collect information directly from your device.

Why Do We Need Your Information?

We need the information you provide directly to:

  • Contact you with information of products and services which may be of interest to you in line with our regulatory obligations;
  • Provide our services to you in line with the DFSA;
  • Answer your specific enquiry or respond to your complaints;
  • Prevent fraud, money laundering or other illegal activity and;
  • Comply with our regulatory or legislative requirements.

You do not have to give us any information or confirm that the information we have obtained from other sources is correct.

Who Do We Share Your Information With?

ECL does not disclose your personal information to third parties, except as described in this Online Privacy Policy. Third party disclosures may include sharing such information with non-affiliated companies that perform support services for your account or facilitate your transactions with ECL, including those that provide professional, legal, or accounting advice to ECL. Non-affiliated companies that assist ECL in providing services to you are required to maintain the confidentiality of such information to the extent they receive it, and to use your personal information only in the course of providing such services and only for the purposes that ECL dictates. Personal information is only provided to a recipient if that party is subject to laws and regulations which ensure an adequate level of protection.

Finally, under limited circumstances, your personal information may be disclosed to third parties as permitted by, or to comply with, applicable laws and regulations, for instance, when responding to proceedings of a court of law or similar legal process, to protect against fraud, and to otherwise cooperate with law enforcement or regulatory authorities.

Where Is Your Information Stored?

  • Your information is stored on servers and filing systems in the United Arab Emirates.
  • Our site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own terms and conditions, privacy notices and cookie notices and we do not accept any responsibility or liability for those notices or your use of those websites.
  • Unfortunately sending information via the internet is not totally secure. Although we do our best to protect your information, we cannot guarantee the security of any information you transmit to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

How Do We Protect Your Personal Information?

ECL is concerned with keeping your data secure and protecting it from unauthorised disclosure. We implement a variety of security measures to ensure the security of your personal data on our systems.

How Long Do We Keep Your Information For?

  • We only keep your information for as long as we need it.
  • We will keep your information for no more than 6 years from the date you request use to erase any personal information we may hold on you. We keep your information for this long so that we can:
  • Ensure we contact you with information relevant and appropriate to you
  • Deal with any issues or concerns that you may have about how we handled your personal information
  • Bring or defend any legal claims
  • Comply with regulatory audit requirements

What Rights Do You Have?

Under the DIFC Data Protection Law, you have a number of rights in respect of your information, which include the right to:

  • Access your information
  • Withdraw your consent to the processing of your information at any time
  • ask us to make changes to the information we hold about you to make sure that it is accurate and up to date
  • delete or erase your information
  • stop or restrict our processing of your information
  • object to our processing your information and
  • request the transfer of some of the information we hold about you

You have the right to request a copy of the information we hold about you by sending your request in writing to us
at info@embassy-capital.com

Before we respond to your request, we will ask you for valid proof of identity and once we have received it, we will provide our response within one month. If your request is unusually complex and likely to take longer than a month, we will let you know as soon as we can and tell you how long we think it will take. We reserve the right to charge a fee where permitted by the law, for instance if your request is manifestly unfounded or excessive.

Making a Complaint

If you have any questions, concerns or complaints about the way we process your personal information,
please contact info@embassy-capital.com

If you are not happy with the way we have handled your complaint or are still concerned about our handling of your personal information, you can lodge a complaint with the relevant privacy supervisory authority.

Changes To This Privacy Policy

We may change this privacy policy from time to time. If we make any substantive changes related to how we collect or use personal data, we will change the content last updated date below. Other changes including grammar or spelling corrections will automatically update the timestamp at the bottom of this document.

This Privacy Policy was last reviewed and updated on 29/02/2024

This communication has been issued/distributed by Embassy Capital Limited, regulated by the Dubai Financial Services Authority, (the “DFSA”). The information contained in this communication is intended for Professional Clients only as defined by the DFSA, and no other persons should act upon it.

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